YAKhemp

Frequently Asked Questions

Here are some of the most common questions about shopping with YAKhemp. We've got you covered!

1. How can I place an order?

You can place an order through:

  • Our social media platforms (Instagram, Facebook, TikTok) by sending a direct message.
  • Directly on our website at hemp.com.

2. Eligibility

To purchase products from Hemp, you must be at least 18 years old or the legal age for purchasing products in your jurisdiction. By making a purchase, you confirm that you are of legal age.

3. Products

Hemp specializes in eco-friendly bags and purses crafted from high-quality hemp. All our products meet stringent legal standards for quality and sustainability in the relevant jurisdictions. Please ensure compliance with your local laws and regulations before making a purchase.

4. Orders and Payments

  • By placing an order, you agree to provide accurate and truthful information.
  • All prices are listed in NRS. Payment is due upon checkout.
  • We accept only Cash on Delivery.

5. Shipping and Delivery

We ship all over Nepal. Orders are processed and shipped within 2-5 business days, but delivery times may vary by location. Ensure that the products you purchase comply with your local laws. Hemp is not responsible for customs or legal issues.

6. Returns and Refunds

If you are not satisfied with your purchase, notify us or return it within 24 hours for a full refund or exchange. Returned items must be unused, in original packaging, and resalable. Provide photos for damaged products. Shipping costs are non-refundable, and customers cover return shipping fees.

7. Disclaimer of Warranties

Hemp provides all products "as is" with proper packaging. We make no warranties—expressed or implied—regarding accuracy, completeness, or suitability.

8. Limitation of Liability

Hemp will not be liable for indirect, special, incidental, or consequential damages. You agree to indemnify us for any losses, damages, or legal fees arising from the use of our products or website.

9. Changes to Terms

Hemp reserves the right to modify these Terms and Conditions. Changes will be posted on this page, and continued use constitutes acceptance.

10. Privacy Policy

Review our Privacy Policy for details on how we collect, use, and protect your personal information.